Shipping & Processing

We are proud to offer convenient international shipping and delivery services to our customers worldwide. 

We have LOCAL WAREHOUSES in:

• United States 🇺🇸
• Canada 🇨🇦
• Australia 🇦🇺
• United Kingdom 🇬🇧

We offer expedited shipping times of 5-8 days in these countries! We pride ourselves on quick shipping and great service. 

Once your order is processed you will be sent an email with your tracking number and tracking link within 24-48 hours.

Shipping fees and delivery time may vary based on your shipping zone and order volume. Any pre-order items that may be unavailable due to high demand will be processed and sent as soon as stock becomes available. 

INTERNATIONAL (REST OF THE WORLD) 

• NON-PROMOTIONAL ITEMS have an estimated 2-4 week delivery period for any item that is fully available in stock. The estimated delivery period includes sensitivity to custom clearance and delays. 
• These items include a tracking number that will be emailed to you once your item has shipped. (Please note: Not all countries provide a tracking number).

• PROMOTIONAL ITEMS have an estimated 4-8 week delivery period for any item that is fully available in stock.
• These items do not include a tracking number, but please rest assured; if you don't receive your order within the estimated timeframe, just let us know and we'll take care of you!

Please note: All prices are in USD. Import duties, taxes and brokerage fees are not included in the product price or shipping and handling cost.  These additional fees will be collected upon delivery from carriers for certain packages and are the recipient's responsibility.  Please check with your country's customs office to determine what these additional costs will be. 

We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation sent immediately after purchase. Costs to reship the package will be invoiced to the customer.

If the order arrives at your country and...

• The customer refuses to accept the package
• No attempt is made in the country of destination to deliver the package. 

Hydra Therapy reserves the right to abandon the package(s) and will not be responsible for any refund.

Once your order is processed you will be sent an email with your tracking number and tracking link within 24-48 hours.